Frequently Asked Questions.

Pixelcss, a front-end development company with design skills. We help you to convert your mockup / designs to web standards, handy, search engines and users friendly, HTML/CSS based websites. We specialise in HTML, CSS, LESS, SASS, AMP HTML etc. or just creating whole visual part of your project.

If you feel your project needs a tailored quote, no problem with that. Contact us including your requirements, designs and brief specifications for the project. Don't forget to provide us your Name and Email address so we can get back to you as soon as possible.

We are located in Gdańsk, Poland. But mainly we work on remote projects for clients from all around the world. We use Central European Summer Time (UTC+2) in all our project estimates.

We are absolutely happy to meet you in person. Give us a call or send us a message and we can schedule a meeting. During our initial meeting, we will discuss your ideas over coffee (or tea) and determine the specific elements of your project.

Mainly companies who require outsourced front-end coders and programmers who don't want to touch the visual part of their product. Recently a lot of companies who require designs for their mobile apps.

Yes we surely can. Beside our offer we work closely with great Mobile Developers from Mobay Software and other UI, Front-end, Back-end developers. Just tell us what you need and we will find a perfect solution for your project.

Probably we might be able to speed up your project. It's called ASAP development, or atleast we call it that way. We can work over night and weekends just to deliver your project. But keep in mind that it will cost more than normal service.

Yes, we do. We keep latest version of your project for atleast 3 months. If you lose your project files we can provide you the backed up files. After 3 months we can't guarantee that we will still have your files.

If you want a separate NDA to be signed, please request our standard NDA via price estimator form. If it is absolutely necessary for you to have your NDA documents signed, you are welcome to send them over on office (at) pixelcss.com. We will investigate the documents and let you know whether we can sign them and proceed.

Our schedule is Monday - Friday 08:00 to 16:00 CEST (UTC+2).

Remember that you need to have all necessary licenses for the images and fonts that you use in project.

Yes, our work with you is transparent so you are able to see the progress of development work. Just contact us and we can arrange a video conference.

Yes, we have many years of experience in UI Design and Front-end. We assure you that you will be happy with the final result of our work.

At beginning of every project we estimate the time for every task. Thanks to years of experience we can accurately estimate the time. The only delays can come up if you will enlarge the project scope or previously accepted tasks.

Sometimes, but we prefer that a skilled copywriter take this task on him.

We can work with almost all design files, such as:

• Adobe Photoshop (.psd)
• Adobe Illustrator (.ai)
• Adobe XD (.xd)
• Sketch (.sketch)
• Affinity Designer (.afdesign)
• Gimp (.xcf)
• Portable Document Format (.pdf)
• JPG, PNG, GIF, BMP (please note that non-layered images will take longer to implement/cut)

We consider each page as any layout up to 1500px height maximum. If you have a tall one-page design (5000px of height) then we will take that one as four page project (homepage + 3 subpages). Please note that very complex views with normal height can cost more than normal simple view. But remember that every project is quoted individually and the price can be really flexible.

You will find almost pixel perfect view after we're done with writing your markup. Keep in mind that every browser render the same view slightly different.

Responsive Web Design (RWD) is a website coding approach aimed at crafting sites to provide an optimal viewing experience across a wide range of devices such as mobile phones, tablets, laptops and desktop computer monitors. A responsive website will behave properly on mobile devices same as on desktop monitors. Keep in mind that nearly 60% of global website movement is done by mobile phones.

W3C Valid HTML 4.01 or W3C Valid HTML 5, CSS 2.1 or CSS 3.0. It all depends on your requirements.

Generally we code and test 1 to 4 HTML5/CSS3 webpages per day. If a webpage needs client side scripting (Javascript) it is like 1 to 2 pages a day.

We accept almost any image format, but keep in mind that flat JPG / PNG will take longer to implement then fully layered PSD / Sketch file.

Not much to install when it's only HTML with CSS. You need to upload it to your FTP server. But if you still want then we can place the files for you. Just provide us your FTP creditentials.

Yes, if you want we can use Bootstrap framework for your project.

We will provide you a .zip package with all files including code files (.html, .css, .js) and images (icons, illustrations).

We test all projects in these browsers:

• Mozilla Firefox (latest available version)
• Google Chrome (latest available version)
• Safari (latest available version)
• Internet Explorer 11 & Above
• Opera (latest available version)
• Safari Mobile (only for projects with mobile compatibility)
• Firefox Mobile (only for projects with mobile compatibility)
• Chrome Mobile (only for projects with mobile compatibility)

We don't support older browsers be default. In our opinion supporting older browsers is just a bad thing but it's also your business decision. If you really need your project to work in archaic IE8 then we can do it. But keep in mind that it will cost more.

We test your project on operating systems like:

• Mac OS X
• iOS
• Windows 8.1 & 10
• Latest Android versions
• Linux (ubuntu)

Normally we use 5 media queries:

• Mobile (from 1px to 575px)
• Tablet (from 576px to 767px)
• Laptop (from 768px to 991px)
• Desktop (from 992px to 1199px)
• Bigger (from 1200px and above)

Yes we can, but it will cost more. We can implement your designs into Wordpress, Shopify, Prestashop or Joomla.

Yes, but please keep in mind that we need a web font with a license for website usage and you need to apply the license with the font. We recommend using web safe fonts or google web fonts in your projects.

All our code is fully hand-coded.

No problem, just leave us this requirement in specification.

We can use LESS or SASS preprocessors in your project.

Yes, but remember that not everything can be created in AMP HTML. Send us your project and we will analyse it.

Yes we do. We can slice and code your designs into proper HTML email template. Our templates support all major email clients both web based and desktop which include: Gmail, Hotmail/Outlook, Apple Mail, Microsoft Outlook App, Mozilla Thunderbird. We can also add tags for MailChimp or Campaign Monitor compatibility.

Sure, our templates always support widths from 280px to 575px for mobile and tablets (iPhone, iPad, Android) and 576px to 600px for other devices (laptop, desktops). A responsive email template allows to adapt it's layout depending on the screen resolution of the device you use.

We use tables for email templates to ensure maximum compatibility with as many email clients as possible. Many of email clients do not support CSS or cannot load images. Thanks to the tables in markup we are sure that the email template will be displayed correctly for all your customers.

The optimal width is from 600px to 640px.

Yes, you can but remember to provide them to us before the project starts.

It is necessary to place "unsubscribe" button if the email is a newsletter.

That's why we're here. After taking all the project requirements we analyse how the project should look like and suggest the direction in which we can make the designs for you.

Yes, first of all it's nice to know what type of project you need? It would be great if you could provide us some examples of websites that you like so we will have a better view on your vision. Second, it would be nice to get all the assets like your logo, brand guidelines, style guide, fonts etc.

Sure, we can make your website look similar but please keep in mind that there are some rules on the market and we wouldn't like to get sued for plagiarism ;)

We can use the images provided by you but you must have proper license for using them.

Our projects go through an initial design stage, typically two amendment stages (more or less amendment stages can be quoted for upon request) and then a final production stage. This process can vary slightly depending on the nature of the project.

Our briefing process ensures that cases like this are extremely rare, but if for any reason you are not satisfied with the quality of the work we can discuss the topic deeply, make changes to the project and check we are both happy with it.

Let's say that people with different disabilities use the internet too. WAI-ARIA stands for Web Accessibility Initiative - Accessible Rich Internet Applications. It's a technical specification published by W3C that specifies how to increase the accessibility of web pages, in particular, dynamic content, and user interface components developed with HTML, JavaScript, CSS etc...

Yes we can make your website friendly for visually impaired people. We would even love to do that. With our help your website can match WCAG 2.0 standard to even AAA level.

If your website have an outdated or badly written markup then we prefer to do all the code from scratch, so we can guarantee the greatest quality. We would need to analyze your website first and then we can think about adding responsiveness to it.

Yes, we work closely with Mobay Software in this case. They're very talented iOS and Android developers with a lot of great mobile projects in their portfolio. We can arrange a meeting if you need.

Yes we can. We work closely with many talented front-end developers which specialise in Angular, React with MobX, Redux, Typescript. Don't hesitate to contact us in this matter.

As above, we work closely with many talented back-end developers too and we can arrange a meeting if you would need their services.

In few cases pixelcss can make a quality audit of your website markup. Contact us and we will find the best solution for this problem.

If you need a simple website with some basic pages like Home, About, Gallery and Contact then please contact us with more details. We will try to find a way to make your website in affordable price.

When we both agree on the project then you need to pay 50% upfront if your project value if more than 300€ (else 100%) and the rest balance after you approve demo.

We accept bank wires. Preferred currencies are PLN, GBP, EUR and USD. Soon we will implement payment via PayPal.

Price of your project is calculated using the following variables:

• what service do you need (IMAGE TO HTML, IMAGE TO EMAIL, UI/UX, OTHER)
• number of pages
• complexity of those pages
• additional options (like JS, Illustrations etc...)
• deadline date

We will confirm the final price of your order via email after reviewing the requirements and files.

It depends. Normally we don't give discounts but if you will order projects regularly at Pixelcss then you will get a special discount.

Sometimes project can be delayed for certain reasons like:

• late payment,
• miscommunication,
• lacking designs from the project.

We give all our client 7-day 100% with money back guarantee policy. A total refund is provided only for following options:

• If for certain reason we are unable to complete the order in time,
• If you request to cancel before the project coding / designing has been started.

Normally we give one year warranty period. For an additional fee we can extend it up to 3 years.